:root{font:15px Inter,system-ui,sans-serif;color:#30343b;background:#f3f4f6;--blue:#0097fb;--rail:190px;--inbox:320px;--details:300px}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button{cursor:pointer;border:0;background:none;color:inherit}button:disabled{opacity:.45;cursor:not-allowed}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #0097fb;outline-offset:2px}input,select,textarea{border:1px solid #d9dde2;border-radius:7px;background:white;padding:10px;color:#30343b}textarea{resize:vertical;width:100%;min-height:90px}.primary{background:#0084da;color:white;padding:10px 16px;border-radius:8px}.secondary{background:white;border:1px solid #d7dce1;padding:8px 12px;border-radius:7px}.shell{display:grid;grid-template-columns:var(--rail) 5px var(--inbox) 5px minmax(350px,1fr);height:100dvh}.rail{background:#e8edf2;padding:20px 14px;display:flex;flex-direction:column;gap:16px;overflow:auto}.brand{display:flex;align-items:center;flex-direction:column;gap:12px}.brand img{width:100px;height:100px}.brand strong{font-size:20px;color:#303740}.nav{display:grid;gap:5px}.nav button{padding:12px;text-align:left;border-radius:8px;display:flex;justify-content:space-between}.nav button.active{background:#d0eaff;color:#006fb9}.nav button:hover{background:#dbe4eb}.count{font-size:12px}.rail-foot{margin-top:auto;display:grid;gap:15px;font-size:13px}.rail-foot a{color:#006fb9;text-decoration:none}.rail-foot button{text-align:left}.nav-toggle{color:#0076c6;font-size:14px}.resizer{background:#e0e4e8;cursor:col-resize;touch-action:none}.resizer:hover,.resizer:focus{background:var(--blue)}.inbox{display:flex;flex-direction:column;min-height:0;background:white;min-width:0}.list-head{padding:23px 18px 18px;border-bottom:1px solid #e6e9ed}.title-row{display:flex;align-items:center;gap:9px}.title-row h1{font-size:23px;margin:0 0 20px;flex:1}.new{color:#007ac7;font-size:27px}.search{width:100%;margin-bottom:14px}.filters{display:flex;gap:7px}.filters button{border-radius:7px;padding:7px 12px;color:#6c737c}.filters button.active{background:#e4f3ff;color:#007ac7}.extra-filters{display:flex;gap:6px;margin-top:13px}.extra-filters select{width:50%;font-size:12px;padding:8px 5px}.threads{flex:1;overflow:auto}.thread{display:flex;gap:12px;text-align:left;width:100%;padding:18px 15px;border-bottom:1px solid #edf0f3;border-left:3px solid transparent}.thread.selected{background:#eef7ff;border-left-color:var(--blue)}.thread-content{min-width:0;flex:1}.thread-name{font-weight:650;display:block;margin-bottom:7px}.preview{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:13px;color:#737983}.avatar{background:#8356c5;color:white;border-radius:50%;width:34px;height:34px;flex-shrink:0;display:grid;place-items:center;font-size:15px}.avatar.linked{background:var(--blue)}.thread-meta,.label-chips{display:flex;gap:5px;flex-wrap:wrap;margin-top:9px}.label-chip,.assignment-chip{font-size:12px;border-radius:5px;padding:4px 7px;background:#edf0f3}.assignment-chip{color:#006fb9;background:#e4f3ff}.unread-dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:var(--blue);margin-right:5px}.list-foot{padding:14px 18px;color:#7c838c;border-top:1px solid #e6e9ed;font-size:12px}.workspace{display:flex;flex-direction:column;min-width:0;min-height:0}.banner{background:#e9f3fb;color:#52616f;padding:9px 18px;font-size:12px;display:flex;gap:10px}.conversation-head{background:white;padding:20px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid #e2e6eb}.person{display:flex;gap:12px;align-items:center;min-width:0}.customer-name{font-weight:700;font-size:18px;text-align:left;padding:0}.muted{font-size:13px;color:#757c85;margin-top:6px;line-height:1.5}.head-actions{display:flex;gap:7px;flex-wrap:wrap}.head-actions button{font-size:12px}.thread-body{display:flex;flex:1;min-height:0}.chat-body{display:flex;flex-direction:column;flex:1;min-width:0}.messages{flex:1;overflow:auto;padding:28px;display:flex;flex-direction:column;gap:20px;background:#f4f5f7}.msg{max-width:82%;align-self:flex-start}.msg.out{align-self:flex-end}.bubble{background:white;border:1px solid #e0e4e8;border-radius:12px;padding:12px 16px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere}.out .bubble{background:#0089df;color:white;border-color:#0089df}.msg-meta{color:#7d858e;font-size:11px;margin-top:6px}.msg.note{align-self:stretch;max-width:100%}.note .bubble{background:#edeaf6;border-color:#d6cee8;color:#514a62}.note-title{font-size:12px;font-weight:650;margin-bottom:6px}.composer{background:white;border-top:1px solid #e0e5ea;padding:18px 20px}.compose-tabs{display:flex;gap:5px;flex-wrap:wrap}.compose-tabs button{padding:7px 10px;font-size:13px;border-radius:6px}.compose-tabs button.active{background:#e3f3ff;color:#007ac7}.compose-tabs #assignButton{color:#007ac7;background:#eaf5fe}.quick-tools{display:flex;flex-wrap:wrap;gap:8px;margin:13px 0}.compose-label{font-size:12px;color:#7b838c;margin-bottom:10px}.compose-bottom{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-top:12px}.compose-bottom small{font-size:11px;color:#7b838c}.details{width:var(--details);flex-shrink:0;background:white;padding:20px;overflow:auto}.details label{display:block;font-size:13px;margin:12px 0 6px}.details input,.details textarea{width:100%}.details h3{margin:12px 0}.details .close-details{float:right}.details .linked-box{background:#edf6ff;padding:14px;border-radius:9px;margin:18px 0;font-size:13px;line-height:1.6}.relink{background:#e5e0f4;color:#69469c;border-color:#cfc3e6}.content-page{padding:30px;overflow:auto}.full{grid-column:3/6}.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:18px}.card{background:white;border:1px solid #dfe4e9;padding:22px;border-radius:10px}.card h3{margin-top:0}.card p{line-height:1.6}.page-actions{margin:20px 0;display:flex;gap:10px}.form-grid{display:grid;gap:18px;max-width:740px}.form-grid label{display:block;margin:12px 0}.form-grid input:not([type=checkbox]),.form-grid textarea{display:block;width:100%;margin-top:7px}.table-wrap{overflow:auto}table{border-collapse:collapse;background:white;width:100%}th,td{text-align:left;padding:14px;border-bottom:1px solid #e2e7ec}.hint{color:#747c85;font-size:13px;line-height:1.6}.empty,.loading{padding:30px;color:#7c838c;line-height:1.6}.hidden{display:none!important}.error{color:#aa3737;margin-top:10px}.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:#303945;color:white;border-radius:8px;padding:13px 20px;z-index:20;max-width:90%}dialog{width:90%;max-width:540px;max-height:85dvh;overflow:auto;border:0;border-radius:12px;padding:26px;box-shadow:0 20px 80px #0003}dialog::backdrop{background:#30374070}dialog label{display:block;margin:14px 0 6px}dialog input:not([type=checkbox]),dialog select{width:100%}dialog .actions{display:flex;justify-content:flex-end;gap:8px;margin-top:22px}.choice-labels{display:flex;flex-wrap:wrap;gap:10px}.choice-labels label{padding:10px;background:#f1f3f6;border-radius:7px}.back-mobile{display:none}#showNav{display:none}.nav-hidden{grid-template-columns:0 0 var(--inbox) 5px minmax(350px,1fr)}.nav-hidden .rail,.nav-hidden #railResize{display:none}.nav-hidden #showNav{display:block}.nav-hidden .title-row h1{font-size:21px}body.resizing{user-select:none;cursor:col-resize}.jobs{font-size:13px}.job{background:#f2f4f6;padding:10px;border-radius:7px;margin-top:7px}@media(max-width:1100px){.details{position:fixed;right:0;top:0;bottom:0;z-index:5;width:320px;box-shadow:-8px 0 30px #0002}#detailsResize{display:none}.shell{grid-template-columns:160px 5px 280px 5px minmax(300px,1fr)}.nav-hidden{grid-template-columns:0 0 280px 5px minmax(300px,1fr)}}@media(max-width:740px){.shell,.shell.nav-hidden{grid-template-columns:1fr;grid-template-rows:auto minmax(0,1fr)}.rail{padding:12px;gap:8px}.brand{flex-direction:row}.brand img{width:42px;height:42px}.nav{display:flex;overflow:auto}.nav button{white-space:nowrap}.rail-foot{display:none}.resizer{display:none}.inbox,.workspace{grid-row:2;grid-column:1}.full{grid-column:1;grid-row:2}.mobile-list #workspace{display:none}.mobile-chat #inbox{display:none}.mobile-chat .rail{display:none}.nav-hidden #showNav{display:block}.back-mobile{display:block}.head-actions{max-width:100px}.messages{padding:18px}.conversation-head,.composer{padding:14px}.nav-hidden .inbox,.nav-hidden .workspace{grid-row:1}.content-page{padding:20px}}
/* Keep content in its own grid tracks when the navigation is hidden. */
.rail{grid-column:1;grid-row:1}#railResize{grid-column:2;grid-row:1}.inbox{grid-column:3;grid-row:1}#inboxResize{grid-column:4;grid-row:1}#workspace{grid-column:5;grid-row:1}#pages{grid-column:3/6;grid-row:1}#showNav{white-space:nowrap;padding:8px;border:1px solid #c5d9e8;border-radius:7px;background:#eaf5fe}
@media(max-width:740px){.rail{grid-column:1;grid-row:1}.inbox,#workspace,#pages{grid-column:1;grid-row:2}.nav-hidden .inbox,.nav-hidden #workspace,.nav-hidden #pages{grid-row:1}}

/* Menu pages have no conversation dividers. */
.content-view #inboxResize,.content-view #railResize{display:none}.content-view #pages{grid-column:2/6}.nav-hidden #showNav{display:inline-flex;font-size:12px;padding:4px 7px;margin:-9px 0 13px;align-items:center;gap:4px}#showNav{border:1px solid #c5d9e8;border-radius:5px}
@media(max-width:740px){.content-view #pages{grid-column:1}}
.nav-hidden .title-row h1{margin-bottom:10px}.nav-hidden #showNav{margin:0 0 13px}

.brand strong{color:white}.avatar{width:22px;height:22px;border:2px solid #8356c5;background:#8356c5}.avatar.linked{border-color:var(--blue);background:var(--blue)}.avatar.read,.avatar.linked.read{background:transparent}.customer-result{display:flex;align-items:flex-start;gap:10px;padding:12px 0}.customer-result input[type=radio]{width:auto;flex:none;margin:3px 0 0}.customer-result span{flex:1;min-width:0}.confirm-link{margin:12px 0 4px}
.avatar{width:14px;height:14px;border-width:2px}
.thread-name{line-height:20px}.thread>.avatar{margin-top:3px}.person{align-items:flex-start}.customer-name{line-height:24px}.person>#personAvatar{margin-top:5px}